Refund Policy
Last Updated: January 2025
Thank you for choosing Max Infotech for your website development and digital marketing services! We are truly honored to have the opportunity to partner with you on this exciting journey. Your trust in us fuels our passion, and we are committed to delivering exceptional solutions that not only meet but exceed your expectations.
Before diving into our collaboration, we encourage you to carefully review our refund policy. Transparency is key in building a strong partnership, and understanding these terms will help us navigate our journey together smoothly. Your satisfaction is paramount, and we want you to feel confident in every step of the process. Thank you once again for choosing Max Infotech; together, let’s create something extraordinary!
1. Refund Eligibility
At Max Infotech, we understand the importance of trust and transparency in our relationships with clients. That’s why we want to be upfront about our refund policy regarding our software development and digital marketing services. If you find yourself in a situation where services have not yet been initiated or rendered, we are open to considering refunds. Your satisfaction matters to us, and we believe that you should feel confident in your investment.
However, once the wheels are set in motion and services have commenced, it’s important to note that refunds will no longer be provided. This policy is rooted in our commitment to delivering exceptional results; once we dive into your project, our team invests time, resources, and creativity into bringing your vision to life. We pour our passion into every line of code and every marketing strategy crafted for you.
We encourage open communication throughout the process because your success is our ultimate goal. Let’s embark on this journey together with clarity and purpose!
2. Refund Process
Initiation: To initiate a refund request, please contact our customer support team at sales@maxinfotech.website within 7 (working) days from the date of purchase or contract signing.
- Initiation: To initiate a refund request, please contact our customer support team at sales@maxinfotech.website within 7 (working) days from the date of purchase or contract signing.
- Evaluation: Each refund request will be evaluated on a case-by-case basis by our team. We reserve the right to refuse a refund if the request does not meet our eligibility criteria.
- Communication: We will communicate with you regarding the status of your refund request within a reasonable timeframe.
3. No Refunds After Contract Signing
Once a contract has been signed, and software development or digital marketing services have commenced, no refunds will be issued.
We encourage you to thoroughly review all terms and conditions, as well as the scope of services, before signing any contracts with Max Infotech
4. Cancellation of Services
- 4.1 Pre-Commencement: If you wish to cancel services before they have commenced, please contact us immediately. Refunds will be considered based on the terms outlined in Section 1.
- 4.2 Post-Commencement: Once software development or digital marketing services have started, cancellation will not be accepted, and refunds will not be provided.
5. Dispute Resolution
In a world where clarity and understanding are paramount, it is crucial to establish the framework within which disputes can be resolved. When it comes to any disagreements that may arise from or relate to these terms, we boldly affirm that the exclusive jurisdiction lies with the courts in Kolkata, India. This declaration is not merely a legal formality; it embodies our commitment to ensuring that any conflicts are handled within a defined and familiar context.
6. Changes to the Refund Policy
Max Infotech reserves the right to update or modify this Refund Policy at any time without prior notice.
Any changes will be effective immediately upon posting on our website.
7. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to reach out to us. ( sales@maxinfotech.website) We value your privacy and are committed to ensuring that your personal information is handled with the utmost care and transparency.
Thank you for trusting Max Infotech with your information!
